FOR INDIVIDUALS & CITIZENS

Understand and Navigate
AI in Your Daily Life

Practical guidance for citizens to recognise, evaluate, and advocate for responsible AI systems.

AI affects your healthcare, employment, credit, education, and civil rights—but you don't need to be a data scientist to understand your rights or demand accountability. The Bridge Framework empowers individuals with knowledge and tools to navigate AI-driven decisions.

Free educational resources for everyone

Knowledge is Power

Why AI governance Matters to You

AI systems are making decisions about your life. Understanding them is your right—and your power.

Your Rights Are Protected

Laws like GDPR and EU AI Act give you rights regarding automated decisions affecting you. But you need to know these rights exist to exercise them.

Right to explanation, contest, human review

AI Isn't Always Fair

AI systems can perpetuate discrimination in hiring, lending, healthcare, and criminal justice. Recognizing bias is the first step to challenging it.

Awareness enables action

Your Voice Matters

Public pressure drives corporate and government AI accountability. Informed citizens can demand transparency, fairness, and responsible practices.

Collective action creates change

You Deserve to Understand Systems That Affect You

Organisations deploy AI that impacts your employment prospects, credit access, healthcare decisions, and legal rights. You don't need a computer science degree to ask questions, demand explanations, or challenge unfair outcomes.

The Bridge Framework provides individuals with practical knowledge to navigate AI-driven systems and advocate for accountability.

EVERYDAY AI

Where AI Impacts Your Life

Recognize the AI systems making decisions about you—and understand your rights.

Employment & Hiring

AI screening resumes, analysing video interviews, predicting job performance, or monitoring employee productivity

Your Rights:

  • • Ask if AI is used in hiring decisions
  • • Request explanation for rejection
  • • Challenge discriminatory outcomes
  • • Opt for human review in some jurisdictions

Credit & Financial Services

AI determining loan approvals, credit limits, insurance premiums, or fraud detection flagging your account

Your Rights:

  • • Request reasons for credit denial (Fair Credit Reporting Act)
  • • Correct inaccurate data used in decisions
  • • Report suspected discriminatory lending
  • • Understand factors affecting your score

Healthcare & Insurance

AI diagnosing conditions, recommending treatments, determining insurance coverage, or assessing health risk

Your Rights:

  • • Understand AI's role in your diagnosis/treatment
  • • Request physician oversight of AI recommendations
  • • Access your health data used by AI systems
  • • Challenge insurance denials based on algorithms

Criminal Justice & Policing

AI predicting crime locations, assessing recidivism risk, setting bail amounts, or facial recognition identifying suspects

Your Rights:

  • • Know if AI influenced arrest or prosecution
  • • Challenge risk scores in court proceedings
  • • Access methodology of risk assessment tools
  • • Report discriminatory policing algorithms

Housing & Accommodation

AI screening rental applications, determining mortgage eligibility, or algorithmic pricing in rental markets

Your Rights:

  • • Ask if automated screening rejected application
  • • Request explanation for rental/mortgage denial
  • • Report housing discrimination (Fair Housing Act)
  • • Challenge inaccurate background check data

Education & Assessment

AI grading essays, admissions decisions, personalised learning paths, or proctoring online exams

Your Rights:

  • • Understand AI's role in admissions decisions
  • • Request human review of AI grading
  • • Challenge unfair proctoring algorithms
  • • Protect student data privacy (FERPA)

Social Media & Content

AI curating your feed, moderating content, recommending posts, or targeting ads based on your profile

Your Rights:

  • • Access your data held by platforms (GDPR)
  • • Understand why content was removed
  • • Control ad targeting preferences
  • • Report harmful AI recommendations

Government Services & Benefits

AI determining welfare eligibility, processing visa applications, or allocating public resources

Your Rights:

  • • Demand transparency in government AI
  • • Appeal automated benefit denials
  • • Request human decision-maker review
  • • Access government AI impact assessments
PRACTICAL STEPS

How to Navigate AI-Driven Decisions

Actionable strategies to understand, question, and challenge AI systems affecting you.

1

Ask the Right Questions

  • "Was AI used in this decision?"

    Always ask if automated systems influenced outcomes

  • "What factors did the AI consider?"

    Request explanation of decision criteria

  • "Can a human review this decision?"

    In many cases, you have the right to human oversight

2

Know Your Legal Rights

  • GDPR Rights (EU/UK):

    Access data, explanation, correction, deletion, object to automated decisions

  • Fair Credit Reporting Act (USA):

    Explanation for credit/employment decisions, dispute inaccuracies

  • EU AI Act:

    Transparency for high-risk AI, right to lodge complaints

3

Document Everything

  • Save communications:

    Keep copies of rejection letters, automated notices, algorithmic decisions

  • Record timelines:

    Note when decisions were made and by whom

  • Screenshot evidence:

    Capture automated messages or AI-generated outputs

4

Challenge Unfair Outcomes

  • File formal complaints:

    Use organisation's appeal/grievance processes

  • Contact regulators:

    Report violations to data protection authorities, civil rights agencies

  • Seek legal advice:

    Consult lawyers specializing in algorithmic discrimination

Open Access Resources

Free Learning Resources for Citizens

Everyone deserves to understand AI systems that affect their lives. Our Open Access resources provide accessible, jargon-free education.

Free Self-Assessment

Understand how AI might be affecting you. Our basic assessment helps you identify AI systems in your life and what rights you have.

  • • 10-12 minute assessment
  • • Personalized insights
  • • Know your rights
  • • Actionable next steps
Start Assessment

Video Library

Documentary-style videos explaining AI governance, real-world impacts, and the importance of ethical AI systems.

  • • AI fundamentals explained
  • • Real-world case studies
  • • Governance frameworks
  • • Expert interviews
Watch Videos

Community Network

Connect with citizen advocates, share experiences, and learn from others navigating AI-driven systems.

  • • Peer support forums
  • • Quarterly public briefings
  • • Volunteer opportunities
  • • Advocacy network
Join Community

Want Deeper Learning?

Our Scholar/Professional membership provides advanced assessments, educational materials, live trainings, and a completion certificate—perfect for building expertise or professional development.

Take Action

Advocate for Responsible AI

Individual actions create collective change. Here's how you can make a difference.

Demand Transparency

  • Ask organisations: Whether they use AI and how it affects you
  • Request explanations: When AI influences decisions about you
  • Support legislation: Contact representatives supporting AI transparency laws

Join the Movement

  • Citizen advocacy groups: Join organisations fighting for algorithmic accountability
  • Share your story: Document experiences with unfair AI decisions
  • Educate others: Help friends and family understand AI rights

Protect Your Data

  • Limit data sharing: Be selective about information you provide
  • Review privacy settings: Audit what data companies collect
  • Exercise data rights: Request access, correction, or deletion

Challenge Discrimination

  • Report bias: File complaints with regulators and civil rights agencies
  • Support affected communities: Amplify voices of those harmed by AI
  • Legal action: Pursue individual or class action litigation when appropriate